What if I lose my passport in South Africa?

File a police report, then contact the Tanzania High Commission at (+27) 12 342 4371. Apply for an emergency travel document or replacement.

Can the High Commission help if arrested?

Yes. Under the Vienna Convention, the High Commission can visit you, help find a lawyer, notify family, and ensure fair treatment.

Call (+27) 12 342 4371 or email pretoria@nje.go.tz. For life-threatening emergencies call 10111 first.

The Tanzania High Commission in Pretoria provides emergency assistance to Tanzanian citizens facing urgent situations in South Africa.

Emergency: South Africa Emergency: 10111 | Tanzania High Commission: (+27) 12 342 4371 | pretoria@nje.go.tz

Lost, stolen, or damaged passport? The High Commission can issue an Emergency Travel Document (ETD).

Document	Processing	Validity
Emergency Travel Document	1-3 business days	Single journey, 3 months
Replacement Passport	4-8 weeks	Full validity

File Police Report

Report to local police and keep the report.

Contact High Commission

Call (+27) 12 342 4371 or email pretoria@nje.go.tz.

Gather Documents

Police report, identity proof, photos.

Apply for Replacement

Visit the High Commission for ETD or replacement passport.

Under the Vienna Convention, ask authorities to notify the Tanzania High Commission.

Call 10111 first. The High Commission can then:

The High Commission cannot pay for treatment. Health insurance strongly recommended.