Emergency Consular Services in Kenya
The Tanzania High Commission in Nairobi provides emergency assistance to Tanzanian citizens facing urgent situations in Kenya.
Emergency: Kenya Emergency: 999 | Tanzania High Commission: +254-20-311948 | nairobi@nje.go.tz
Emergency Travel Documents
Lost, stolen, or damaged passport? The High Commission can issue an Emergency Travel Document (ETD).
Requirements:
- Police report
- Copies of lost passport
- Two passport photos
- Proof of citizenship
- Travel booking
- Fee: approx. USD $60
| Document | Processing | Validity |
|---|---|---|
| Emergency Travel Document | 1-3 business days | Single journey, 3 months |
| Replacement Passport | 4-8 weeks | Full validity |
Lost/Stolen Passport Procedure
1
File Police Report
Report to local police and keep the report.
2
Contact High Commission
Call +254-20-311948 or email nairobi@nje.go.tz.
3
Gather Documents
Police report, identity proof, photos.
4
Apply for Replacement
Visit the High Commission for ETD or replacement passport.
Arrest or Detention
- Consular Visit: Officer can visit you in custody
- Legal Help: Assist finding local lawyer
- Family: Notify family in Tanzania
- Fair Treatment: Ensure proper legal treatment
- Translation: Communication assistance
Under the Vienna Convention, ask authorities to notify the Tanzania High Commission.
Medical Emergencies
Call 999 first. The High Commission can then:
- Contact family in Tanzania
- Coordinate with hospitals
- Assist with medical evacuation
- Help with financial transfers
The High Commission cannot pay for treatment. Health insurance strongly recommended.
Death of a Tanzanian Citizen
- Obtaining death certificate
- Notifying family in Tanzania
- Arranging repatriation (family bears costs)
- Local burial assistance
- Personal effects guidance
Victim of Crime
- Call 999 to report
- Seek medical help if injured
- Contact the High Commission for support
- The High Commission can connect you with victim services
Emergency Numbers
- Emergency: 999
- High Commission: +254-20-311948
- Email: nairobi@nje.go.tz
Safety Tips
- Register with High Commission
- Keep passport copies
- Get health insurance
- Save High Commission number